Hancock Walk-In Care

1000 E. 41st Street, Ste. 925
Austin, TX 78751
Phone: 512-978-9940
Fax: 512-901-9702
Patient Comment Line: 512-978-9918

Services:
Family Medicine, 2 years of age and older, Walk-in Apointments

Walk-In Services for CommUnityCare Patients
CommUnityCare now offers walk-in primary care services at two convenient locations. We know that sometimes you need prompt attention that can’t wait for a scheduled appointment. CommUnityCare Hancock and William Cannon were designed to deliver same-day acute care services. Hancock offers walk-in care seven days a week including holidays and weekends, from 8:00 am to 8:00pm. Our goal is to provide immediate care services in support of your home clinic by accepting overflow patients.

Available Services (established patients 2 years of age and older):
Cough, cold or sore throat
Fever or flu symptoms, vomiting
Ear infection
Cuts, bumps and sprains
Twisted or sprained ankle
General wound care
Minor skin rash
Mild asthma
Basic laboratory testing
Minor procedures to include toenail removal
Urinary tract infections
*If you have a significant headache, abdominal pain, bleeding, or suspicion of a broken bone, check with your provider during the day, or go to an emergency room for care.

Who Can Use the Walk-In Services?
If you have Medicare or Medicaid, you are eligible to use services at these sites. Patients two years of age and older who are already in our system may also use these services. This includes patients with Medicare or Medicaid, those in the Medical Assistance Program (MAP), CHIP and sliding fee schedule patients.

Hours: 8 am - 8 pm, daily

How Do I Use the Walk-In Services?
During the Day - Sunday through Saturday
If you are ill or have a minor injury during normal office hours, please contact your CommUnityCare primary care provider. If that office cannot get you in that day, they will refer you to one of our two walk-in locations.

Weekends and After-Hours
For after hours or evening illness or minor injury, CommUnityCare patients may go directly to the Hancock office to receive acute care. Patients are seen on a first-come, first-serve basis. Our goal is to help you avoid unnecessary trips to the emergency room.

Prescription Benefit for MAP and Sliding Fee Scale Patients
Available through the new Pharmacy Network, Effective August 1, 2011
Click here.

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