What is Joint Commission (TJC)?
The Joint Commission (TJC) is an independent, not-for-profit organization established over 50 years ago. TJC is the world leader in evaluating the quality and safety of care delivered in over 17,000 health care organizations across the country- from hospitals to home care providers, nursing homes, assisted living facilities, outpatient clinics, behavioral health centers, critical access hospitals and health care networks. TJC is governed by a board that includes physicians, nurses, medical directors, and consumers. Any individual, including those who provide care, treatment and services at the organization, may report concerns to The Joint Commission when the organization has not adequately prevented or corrected problems that can have or have had a serious adverse impact on patients. The organization will take no disciplinary or punitive action because an employee or other individual reports safety or quality-of-care concerns to The Joint Commission.
Why Joint Commission (TJC)?
Joint Commission has developed best-practice standards for healthcare. Being accredited means that it’s been determines that we are complying with these best-practices and delivering safe, high-quality care.
Who Does This Affect?
The entire organization! Everyone in the organization is expected to deliver high-quality, safe care!
Who Should I Contact?
- Patient Communication Coordinator:
- Director of Quality:
- Human Resources:
- HHSC Civil Rights Office (for discrimination): HHSCivilRightsOffice@hhsc.state.tx.us
How Are We Doing This?
CommUnityCare reviewed all the applicable Joint Commission standards and created policies and procedures to help us comply. Examples include the following:
- Asking for two patient identifiers
- Performing the time out
- Medication/syringe labeling
The Joint Commission Office of Quality Monitoring
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
Fax: (630) 792-5636