We welcome your inquiries and input about our services to the community. We continually work to improve the quality and range of services we offer. Our goal is to provide patient-focused care in a warm and welcoming environment.

Below is a list of helpful phone numbers and email:

  • If you have a medical emergency, please dial 911 or head to an emergency room or Urgent Care clinic, we are not equipped to handle medical emergencies.

  • If  you would like to make, cancel or change an appointment, or any patient requests including how to obtain information on MAP eligibility, please call: 512-978-9015.

  • To reach our administrative offices call: 512-978-9000.

  • To reach our central billing department call: 512-978-9009.

  • For medical records call: 512-978-8288.

  • For customer service feedback/complaints/etc.-please leave a message on our patient feedback line: 512-978-9918.

    • We will reach out to you within 3 business days.

    • If you have any comments, feedback or suggestions, you can also send us an email at: communityrelations@communitycaretx.org 
  • For media inquiries, please contact: Monica Saavedra, Director of Marketing and Community Relations, at: monica.saavedra@communitycaretx.org. 

  • Patient requests including appointments, medication refills, cancellations, medical concerns, etc. cannot be handled via email or through social media. Please call our Patient Navigation Center or at: 512-978-9015 or you provider directly