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MAP Contact Information

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DepartmentPhone/Fax
Benefits and Eligibility VerificationOnline Provider Portal
Case ManagementTelephone: 512-978-8300 Option 2
CCC Fax: 512-901-9787
Claims and/or Appeals (Electronic)MediView
512-978-8669 or toll free at 844-316-2004
Central Health1111 E. Cesar Chavez St. Austin, TX 78702
Telephone: 512-978-8300
Credentialing512-324-3125
MAP Customer Service
MAP Enrollment
512-978-8130
Health Service authorization and medical management (UM)512-324-3135
Secure Fax: 512-380-4253
Pharmacy HotlineTelephone: 512-978-8139
Fax: 512-901-9763
Seton Health Plan Provider Relations512-324-3125
Bus Service (Public Transportation)Capital Metro: 512-474-1200
CARTS: 512-478-7433