CommUnityCare Health Centers is proud to introduce a new medical record system that will bring many new benefits to you, the patient.
Part of this system is an application called MyChart. This is an easy-to-use secure application that gives you access to your health information. With MyChart, you can view your medications, test results, health summary and immunizations, as well as access other services such as requesting prescription renewals and communicating with your care team.
Schedule an appointment or request to have the clinic contact you.
Ask for a prescription renewal and receive notification when your medications are ready to be picked up at the pharmacy.
Meet with a doctor over video to receive care from the convenience of your home or work.
Receive timely notification of results for tests you’ve had done and view test results from the past.
Keep track of routine care that is due and receive reminders for flu shots and other immunizations, physical exams and preventive care procedures.
View a summary of your current health issues, medications, allergies, immunizations and preventive care all in one place.
Friends and Family Access
Take care of your children and other family members all from one account.
View, download, or send a copy of specific visit summaries.
Quickly schedule appointments or get medication refills
Connect with a doctor no matter where you are
Send a message (en español), get online diagnosis and treatment (en español), talk face-to-face over video (en español), or arrange to follow up with a doctor in person, depending on the level of care you need.
By Mobile Phone
Make an Appointment
If you are an established patient and you need to make an appointment, we are now using MyChart, which is part of our new Medical Records system. With MyChart, you do not need to call us to make appointments, check your results, or even communicate with your provider. To log into MyChart and create an account, click HERE. If this is your first time creating a MyChart account, click HERE for step-by-step instructions.
If you experience a health problem outside of our regular business hours, our Hancock and Southeast Health and Wellness locations have extended hours for walk-in care. These services are NOT meant for someone experiencing a medical emergency. Hancock is open every day from 8 a.m. to 8 p.m. Southeast Health and Wellness is open Monday through Saturday from 7:15 a.m. to 8 p.m. and is closed on all major holidays.
Hancock is located at 1000 E. 41st St., Suite 925, 512-978-9940
Southeast Health and Wellness is located at 2901 Montopolis Drive, Austin, TX 78741, 512-978-9901
For non-emergency but urgent medical questions when our clinics are closed, you may call our after-hours answering service at 512-978-9000.
Patient safety concerns can be reported to The Joint Commission:
Making A First-Time Appointment
If you are interested in becoming a CommUnityCare patient, there are two ways to make your first appointment:
As a reminder, our primary focus is to serve the uninsured, underinsured, homeless and the most vulnerable. Please keep that in mind when trying to establish care with us. If you seek care at another health center or hospital, please provide them with the name of your CommUnityCare provider and phone number. Click HERE for a listing of our clinics.