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Home » About

EXPLORE - About

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EXPLORE - About
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About

Who We are

Why CommUnityCare Matters

Benefits of a Health Center

Patient Rights and Responsibilities

Our Mission

To strengthen the health and well-being of the communities we serve.

Our Vision

Striving to achieve health equity for all by:

  1. Being the health care home of choice;
  2. Being a teaching center of excellence; and,
  3. Providing the right care, at the right time, at the right place.

Who is CommUnityCare?

Central Texas Community Health Centers (dba CommUnityCare Health Centers) provides services at 27 locations primarily in Travis County. As a Federally Qualified Health Center (FQHC), we are a part of the nation’s safety net system, including care for those without health insurance. In 2020, our health centers provided approximately 432,000 medical and dental patient appointments. This number represents more than 123,000 individual patients.  

In collaboration with our partners at Central Health, CommUnityCare is a 501(c)(3) nonprofit that provides outpatient primary health care, dental care, pediatric, specialty care, lab, radiology including mammography, a full-service pharmacy, and behavioral health services. With the addition of Carousel Pediatrics in 2018, we now offer pediatric dental care and mental health, speech, physical and occupational therapy for children. 

With our emphasis on serving underserved health care populations, we also provide HIV/AIDS treatment and primary care to HIV-positive patients at many of our locations, including the David Powell Health Center.  

Other specialty care includes health services for people who are experiencing homelessness, with locations at the Austin Resource Center for the Homeless (ARCH) and Care Connections Clinic, along with Street Medicine teams. 

Our services are provided to Travis County residents and those residing in surrounding counties, including people whose income and lack of private health insurance prevent them from accessing care elsewhere. 

Our Organization and
Care Model

With more than 1,200 team members, CommUnityCare is committed to focusing on the whole patient with a team-based approach. Our goal is to provide easy-to-obtain, comprehensive and coordinated whole-person care.

As an example of that commitment, in 2021 we launched a new electronic records management system that allows patients to make appointments, communicate with their care providers and request refills. The system also provides a real-time connection to other area hospitals and specialists so that our patients’ care providers have the same information at their fingertips.

Learn more about how we care for patients.

Strategic Plan 2022-24

“Strategic planning is the board and management team’s attempt to create the health center’s future, achieve its vision, advance its mission, and exert some influence over an uncertain future”

Click here to view CommUnityCare’s full strategic plan for 2022-24.

Benefits of being a FQHC

As a Federally Qualified Health Center (FQHC), our practice has met strict guidelines established by the Federal Bureau of Primary Health Care. This designation allows us to provide excellent care at a reduced cost. It also requires that our board of directors is at least 51% current patients. Having a patient-led board helps ensure that we remain closely connected and accountable to the communities we serve.

Travis County has an estimated 172,000 uninsured residents, 19.3% of its population. Many of these residents have great difficulty accessing basic primary and preventive health care. In Travis County, CommUnityCare clinics provide approximately half of local safety net primary care services, making us the largest provider for these services in the area.

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