Current Patients

If you are a current CommUnityCare patient, you can make an online appointment using MyChart.

With MyChart you can easily make an appointment online, check your results, and message your provider.

If this is your first time creating a MyChart account, click HERE for step-by-step instructions.

If you prefer to speak to a patient services representative to make an appointment, please call our Patient Navigation Center at 512-978-9015.

The center has bilingual call agents and translation services, to better serve individuals who prefer a language other than English.

Call: 512-978-9015

If you experience a health problem outside of our regular business hours, our Hancock Walk-In Clinic and Southeast Health and Wellness Center locations have extended hours for walk-in care. These services are NOT meant for someone experiencing a medical emergency. If this is an emergency please dial 911.

For non-emergency but urgent medical questions when our clinics are closed, you may call our after-hours answering service at 512-978-9000.

Patient safety concerns can be reported to The Joint Commission:

At www.jointcommission.org using the “Report a Patient Safety Event” link in the “Action Center” on the home page of the website
By fax to 630-792-5636
By mail to Office of Quality and Patient Safety, The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, IL 60181