CommUnityCare Health Centers Expands Telehealth Services Creating Greater Access
CommUnityCare Health Centers is expanding its telehealth services, offering patients greater flexibility and addressing common barriers to care. For many, accessing care can be complicated by transportation challenges, work schedules or family responsibilities. By CommUnityCare Health Centers expanding its telehealth services, patients can eliminate some of these obstacles and allow them to choose how they want to receive care.
“We recognize that an in-person visit can sometimes create the inability for them to make it to their appointments,” said Rosa De La Torre, CommUnityCare Associate Chief Medical Officer. “The beauty of telehealth is that we can see patients, as long as they are in the state of Texas, anywhere they want to be whether that be during their break at work or from the comfort of their home so they can continue to receive the care that they need.”
The expanded telehealth access features a dedicated team of three providers and supporting staff members, offering services that cater to a wide range of needs, including pediatric care, chronic disease management, and acute evaluations. A fourth provider will join the new team at the beginning of 2025. Furthermore, new patient appointments will become readily available, reducing wait times for appointments.
Additionally, telehealth appointments are integrated into patients’ broader care plans. Providers ensure continuity by sharing visit details with primary care doctors, maintaining a seamless connection between telehealth and in-person services.
“If you see me as a telehealth provider, it won’t disrupt your relationship with your primary care doctor,” explained Dr. Roberto Rodriguez, CommUnityCare Telehealth Pediatrician. “I share the details of each visit with your regular provider to keep them in the loop about your health.”
CommUnityCare Health Centers aims to reach 30,000 unique telehealth patient encounters in fiscal year 2025.
The expanded telehealth program is a testament to the commitment CommUnityCare has to patient-centered care. By addressing barriers and offering more ways to connect with healthcare providers, the organization is paving the way for a healthier, more accessible future. To learn more about CommUnityCare telehealth services or to schedule an appointment, visit our telehealth services webpage.