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How will I know when it is time for me to renew my Medicaid coverage?

Texas Health and Human Services Commission (HHSC) will be reaching out to individuals who need to renew their coverage. They will be sending mail communications with specific directions and timing for everyone. Keep your eye out for a bright yellow envelope.  If you chose to go paperless, you will receive an email.

If you already have a Your Texas Benefits account:

Step 1 – Make sure your contact information is up to date     

  • This will ensure HHSC can reach you so that you do not miss out on the renewal process. You have two options:
    • Log into your account at YourTexasBeneifts.com or go to the Your Texas Benefits mobile app.
    • Call 2-1-1, and select option 2.

Step 2 – Prepare to give HHSC additional documents

  • You many need to share documents that prove your child’s social security number and your family income within the last 30 days.  Women who are pregnant may also need to provide their current address.  Gather this information for HHSC, as it will save you time later.

Step 3 – Watch your email inbox

  • Check your email regularly for communication from HHSC about the renewal process.

If you do not have a Your Texas Benefits account:

Step 1 – Check your mailbox frequently for the yellow envelope!

Step 2 – Make sure your contact information is up to date

Step 3 – Prepare to give HHSC additional documents

  • You many need to share documents that prove your child’s social security number and your family income within the last 30 days.  Women who are pregnant may also need to provide their current address.  Gather this information for HHSC, as it will save you time late.

Step 4 – Mail the renewal packets or requests for information back as soon as possible

  • Reporting changes and renewing in a timely manner helps ensure coverage will continue if you are still eligible.
  • If you respond to renewal or information requests on time, your coverage will continue while your eligibility is reviewed.

If you don’t have a YourTexasBenefits account, you can do the following:

Step 1 – Go to YourTexasBeneifts.com or download the YourTexasBenefits mobile app to your phone.

Step 2 – Create an account

Step 3 – Report any changes

  • Record changes to your mailing address, phone number, pregnancy or household member changes.
  • This will ensure you get notices from the HHSC

Step 4 – Prepare to give HHSC additional documents

  • You many need to share documents that prove your child’s social security number and your family income within the last 30 days. Women who are pregnant may also need to provide their current address. Gather this information for HHSC as it will save you time later.

Step 5 – Watch your email inbox

  • Check your email regularly for communication from HHSC about the renewal process.

If you wish to submit your information in person or speak with someone to help you with the renewal process, you can visit yourtexasbenefits.com/screener/findanoffice to find an HHSC office or community partner.

You can also contact us to schedule an appointment with our financial screeners by calling 512-978-9015 or email us at onlineeligibility@communitycaretx.org

If you no longer qualify for Medicaid coverage, CommUnityCare Financial Screening Specialists can help you qualify for affordable, high-quality health care.

  • Click here to fill out an online application.
  • Click here to submit pending documents.

You can also contact us to schedule an appointment with our financial screeners by calling 512-978-9015 or email us at onlineeligibility@communitycaretx.org.

For more information on Financial Assistance & Eligibility, click here.

Helpful documentation

For assistance renewing your Medicaid benefits: