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How We Use Artificial Intelligence (AI) During Your Visit

At CommUnityCare Health Centers, we use approved artificial intelligence (AI) tools to support your care team during your visit. AI can help with documentation and other administrative tasks, giving your provider more time to focus on you and your health.

Your provider is always in charge of your care. AI does not diagnose, treat, or make decisions about your health. Your provider reviews and approves AI-generated information before it becomes part of your medical record.

We know you may have questions about how AI is used and how your information is protected. Below, we answer some of the most common questions.

Frequently Asked Questions

AI stands for Artificial Intelligence. It is a computer tool that can help our providers with certain tasks. AI helps record information from your visit so your provider can focus more on you and less on typing notes.

No. AI does not make decisions about your care. Your healthcare provider is responsible for diagnosing and treating your conditions, prescribing medicine, and making all medical decisions about your care. AI is only used as a guide for your provider. Your provider reviews and approves all AI-generated information before it becomes part of your medical record.


AI supports your provider but does not replace their knowledge, skills, or responsibility for your care.

AI is used to help your care team with administrative and documentation tasks so they can spend more time focusing on you and your care. AI does not make medical decisions, your provider is always responsible for your diagnosis, treatment, and care.

We use AI to help providers and our clinical team spend less time typing and more time focusing on patients. This helps improve efficiency, reduce paperwork, allow providers to complete records more quickly, and increase access to care.

Yes. Your personal health information is protected by the same privacy and security rules that protect the rest of your medical recordas we comply all the Federal, State, and HIPAA laws. We only use approved systems that meet healthcare privacy requirements.

No. The AI tools we use are part of our secure healthcare systems and are designed to protect your privacy. Your personal health information is not shared with public AI tools.

Yes, like any technology, AI can make mistakes. That is why your provider reviews all notes created by AI before they become part of your medical record.

No. AI is a tool that helps providers with administrative tasks. It cannot replace the training, experience, judgment, and personal care provided by your healthcare team.

Because AI is integrated into the systems that support the care we provide, we aren’t able to offer care without its use.