Honoring Our Veteran Employees: A Tribute to Service, Strength and Dedication

This Veterans Day, we are proud to honor the incredible service, dedication and leadership of our veteran employees at CommUnityCare Health Centers. Their unique experiences and values, forged during service, shape the compassionate, mission-driven care they provide every day. Today, we spotlight three exceptional team members whose journeys from military service to healthcare have deeply enriched our organization and community.

Chad Roberts, Director of Procurement

For Chad Roberts, joining the United States Marine Corps was originally a way out of rural Ohio. “The region does present an abundance of opportunities for poor, Midwestern kids with little to no guidance,” said Roberts.

Little did he know, his enlistment would provide him with a newfound sense of purpose and leadership. “The Marine Corps gave me the guidance I desperately needed but didn’t know I was missing,” Roberts shares.

Influenced by Marine Gen. James Mattis, Roberts embraced the philosophy of “coaching” as the heart of leadership. “Coaches are servants to their team,” he says, explaining that he carries this servant-leader mindset into his work at CommUnityCare. He strives to be a supportive coach to his team, helping them grow and succeed in their roles. This commitment to empowering others reflects Roberts’ enduring dedication to service, which he brings to both his military and civilian life.

Misty Bowyer-Mugica, Care Model Medical Assistant Instructor

The strength that Misty Bowyer-Mugica discovered during her time as a combat medic in the U.S. Army has become her foundation as a healthcare professional at CommUnityCare Health Centers.

“Serving in the Army taught me how strong I truly am,” Bowyer-Mugica recalls. The hands-on medical experiences she gained as a combat medic equipped her with essential skills and resilience, which she now channels into her role as an instructor and caregiver.

Bowyer-Mugica’s passion for providing quality care and building lasting connections shines through in her work. She has become a trusted presence in clinical settings, known for her attention to detail and her dedication to excellent care.

“I know that when people see me in their clinical site, they can count on the work I do being done properly and with great quality,” Bowyer-Mugica says.

Her commitment to her “work family” reflects the bonds she has created with both patients and colleagues, embodying the strength and reliability that have marked her journey from military service to healthcare.

Kevin Schrank, Director of Clinical Services

After more than 20 years of service in the Air National Guard, Kevin Schrank reflects on the support he received from his family and colleagues, which enabled him to serve with commitment both at home and abroad.

“I’m grateful for the opportunity to serve, thanks to the incredible support from both my family and my work family,” Schrank says, acknowledging the care teams in Pflugerville and the admin teams at Kramer for their assistance during his deployments.

Schrank’s experience in the military instilled in him the Air Force’s core value of “Service Before Self,” a principle that resonates deeply with his work at CommUnityCare. His dedication to serving others is part of a lifelong mission to make a positive impact.

“Many of us are drawn to the work we do at CommUnityCare as part of our personal missions to serve others,” he reflects.

Honoring Service in Every Form

Each of these veteran employees brings a wealth of experience, leadership, and a strong commitment to serving others. Their military backgrounds have shaped their approach to healthcare, reinforcing our mission to provide compassionate care to our communities. This Veterans Day, we are proud to celebrate all of our veteran staff members.