CUC-Anna

May 22, 2026 by CUC-Anna

CommUnityCare Health Centers Releases Fiscal Year 2025 Annual Report Highlighting Growth, Expanded Access, and Community Impact

In fiscal year 2025, CommUnityCare Health Centers expanded access to care and strengthened services across Central Texas through new programs, expanded clinic services, strategic initiatives, and continued investments in the patient experience. The organization’s newly released FY25 Annual Report highlights progress made throughout the year while reinforcing its mission of strengthening the health and well-being of the communities it serves.

View and Download FY25 Annual Report

“Fiscal year 2025 reflected significant growth, meaningful collaboration, and an unwavering commitment to meeting the needs of our patients,” said Dr. Nicholas Yagoda, Chief Executive Officer of CommUnityCare Health Centers. ” Our progress is powered by the dedication of our staff, the trust of our patients, and partnerships across the community. Together, we are building a more connected, equitable, and accessible system of care that strengthens health and opportunity for the communities we serve.”

By the Numbers: Meeting Growing Community Need

Demand for care continued to grow in FY25 as CommUnityCare Health Centers served 148,234 unique patients through more than 557,000 patient visits, including more than 50,000 virtual visits. The organization continued providing comprehensive care across primary care, specialty services, behavioral health, dental care, and other essential health services designed to meet the needs of patients and families throughout Central Texas.

Many of the patients served face significant barriers to care. More than half of patients were uninsured, while nearly all patients who reported income were living at or below 200% of the Federal Poverty Level. Additionally, nearly two-thirds of patients reported being best served in a language other than English, highlighting the ongoing importance of culturally responsive care and reducing barriers to access.

Expanding Access Across Growing Communities

Throughout FY25, CommUnityCare Health Centers continued investing in services and facilities designed to bring healthcare closer to patients. The opening of the Del Valle Health and Wellness Center expanded access to comprehensive care, dental services, and pharmacy resources in one of Travis County’s fastest-growing communities. Additional service expansion at Hornsby Bend Health & Wellness Center and the launch of the Wellness and Holistic Addiction Medicine (WHAM) Clinic further strengthened access for patients who have historically faced barriers to care.

The organization also launched IDEALhealth, an initiative focused on expanding access to inclusive sexual health services, including STI and HIV testing, prevention resources, family planning services, and specialized care.

Advancing Quality and Patient-Centered Care

Beyond increasing access, FY25 brought significant progress in quality improvement and clinical innovation. Depression screening rates increased from 61% to 74% through new workflows and digital tools that created a more consistent patient experience across clinics. Expanded Medicare Annual Wellness Visits and ongoing value-based care initiatives also strengthened proactive care and long-term health management.

These efforts reflect a broader shift toward more coordinated, preventive care designed to improve health outcomes and create a stronger care experience for patients.

Strengthening Communities Beyond Clinic Walls

Community partnerships continued to play an important role in extending support beyond healthcare settings. During FY25, CommUnityCare Health Centers partnered with 27 organizations and participated in 59 outreach events, helping connect individuals and families to healthcare services and community resources. More than 18,400 individuals received support through referrals addressing needs such as food access, housing, transportation, and financial assistance.

Looking Ahead to the Year of Access

As CommUnityCare Health Centers continues its FY26 work, priorities include expanding telehealth and digital tools, enhancing the patient experience, and continuing efforts to remove barriers that make it harder for individuals and families to access care.

“As we enter our Year of Access, we are focusing every part of our system on improving the speed, ease, and equity with which patients connect to care,” said Dr. Nicholas Yagoda, Chief Executive Officer of CommUnityCare Health Centers. “Access is not simply an operational priority — it is central to our belief that every person deserves dignity in the care they receive.”

The full FY25 Annual Report can be viewed HERE.

May 22, 2026 by CUC-Anna

Take Control Today. How Managing Blood Pressure Can Help Prevent Stroke.

Emily Bui, PharmD, Clinical Pharmacy Resident
Catherine Nghiem, PharmD, Clinical Pharmacy Resident
Amanda Waterman, MD, Primary Care Physician
May 22, 2026

Most people don’t think about their blood pressure until there’s a problem, but high blood pressure can quietly affect your health for years without noticeable symptoms. Over time, it can increase your risk for serious conditions like stroke, heart disease, and kidney damage.

The good news is that small daily habits, regular monitoring, and support from your healthcare team can make a big difference. Understanding your blood pressure numbers and knowing the warning signs of stroke are important steps toward protecting your health and preventing future complications.

What is a stroke?

A stroke happens when blood flow to part of the brain is blocked or when a small blood vessel bursts. Without enough oxygen, brain cells begin to die within minutes.

Symptoms of a stroke can include numbness or weakness on one side of the body, trouble speaking, changes in vision, confusion, or loss of consciousness. If you have high blood pressure and you are experiencing these symptoms, seek medical attention right away. Some effects of a stroke can be long-lasting, which is why prevention is so important.

High blood pressure, also called hypertension, is the number one preventable cause of stroke. Monitoring your blood pressure regularly at home can help you and your care team better understand your health and catch concerns early.

Understanding Your Blood Pressure Numbers

Your blood pressure reading includes two numbers:

Systolic blood pressure (top number): is the pressure on your artery walls when your heart contracts.

Diastolic blood pressure (bottom number): is the pressure on your artery walls between heartbeats, when your heart relaxes.

A normal blood pressure reading is less than 120/80 mm Hg. For many people diagnosed with high blood pressure, the goal is to maintain a blood pressure below 130/80 mm Hg. Contact your provider, if your blood pressure is higher than 180/120 mmHg.

Tips for Monitoring Blood Pressure at Home

Checking your blood pressure at home is one of the best ways to stay informed about your health. Here are a few ways to get the most accurate readings:

Measure your blood pressure twice daily around the same time each day.
Sit comfortably with both feet flat on the floor for at least five minutes before measuring your blood pressure.
Rest your arm on a table while measuring your blood pressure.
Avoid checking right after eating, drinking caffeine, or with a full bladder. These factors can temporarily increase your blood pressure and affect your reading.
Keep a log of your readings or take photos to share with your healthcare provider during visits. You can also ask your clinic for a blood pressure logbook to help track your numbers.

Take Charge of Your Health

Managing blood pressure often starts with small, consistent habits. You can reduce your risk of stroke by:

Consistently take your medications as prescribed. Ask questions if you don’t understand. We’re here to help.
Reducing salt intake to less than 1,500 mg per day can help support healthy blood pressure.
Staying active with a goal of at least 150 minutes of exercise each week.
Maintaining regularly scheduled appointments and stay connected with your care team.

It’s also important to request medication refills at least a week before you run out to avoid interruptions in treatment. If you do not have any remaining refills, your pharmacy can send a refill request.

Checking your blood pressure regularly, talking with your healthcare provider about your results, and making healthy lifestyle changes can all help protect your long-term health. Together, we can take steps to reduce the risk of stroke and build healthier communities.

May 19, 2026 by CUC-Anna

Central Health Breaks Ground on Colony Park Health & Wellness Center

May 18, 2026

AUSTIN, Texas — The Central Health system officially broke ground Saturday on the Colony Park Health & Wellness Center, a $37 million, 34,000-square-foot facility that will deliver comprehensive health care and community services to Northeast Austin. Located at 6420 Helen Miller View in the Colony Park community, the center is projected to open in summer 2027.

“This groundbreaking is about keeping a promise to this community,” said Dr. Pat Lee, Central Health president and CEO. “Colony Park residents and leaders have long called for a stronger health care presence close to home, and this center is a direct result of that advocacy. We’re proud to help bring this vision to life, as part of our mission to build a health system that is more accessible, more connected, and more responsive to the people we serve.”

Care Closer to Home

The groundbreaking marks the latest milestone in more than a decade of planning, community engagement, and investment in Eastern Travis County. When the center opens, services operated by CommUnityCare Health Centers and Central Health will bring high-quality care closer to home. Colony Park residents will have access to:

Primary care
Dental services
Behavioral health services
On-site pharmacy with drive-thru
Lab services
Wellness and prevention programs
Community resources and enrollment services

“For years, CommUnityCare Health Centers has worked alongside Colony Park residents to expand access to care and strengthen community health in Northeast Austin,” said Dr. Nicholas Yagoda, CommUnityCare Health Centers CEO and executive vice president of ambulatory services at Central Health. “For too long, many members of this community have had to travel outside their neighborhood to receive routine care, fill prescriptions, or connect to important health resources. This new center represents a meaningful investment in the health and well-being of Northeast Austin families, and we’re proud to help create a space where residents can access compassionate, patient-centered care in the community they call home.”

A Community That’s Been Waiting

The center will serve a growing and diverse community. According to Central Health’s 2022 Demographic Report, Colony Park is home to more than 20,000 residents, with 69.4% identifying as Hispanic or Latino. Nearly one in three residents is under 18. In 2023, 4,593 Colony Park residents were enrolled in Central Health programs—roughly one in four people living in the neighborhood.

Congressman Lloyd Doggett also spoke at the ceremony, noting that $1 million in federal funding is going toward critical infrastructure supporting the health center and the surrounding neighborhood.

A Decade in the Making

Central Health has maintained a health care presence in the area since 2019 when CommUnityCare Health Centers, which will operate clinical services at the new facility, first brought a mobile medical clinic to Colony Park offering primary care and pharmacy services.

The Northeast Health Resource Center followed in 2021, providing a home base for clinical and enrollment services while the permanent facility was in development. The groundbreaking on the Colony Park Health & Wellness Center represents the transition from that temporary infrastructure to a permanent, purpose-built home.

Colony Park community leaders and neighborhood association members also spoke at Saturday’s ceremony, including advocates who have championed investment in the community for years. Following the groundbreaking, Central Health hosted a community celebration at Colony Park District Park.

The project is part of the Colony Park Sustainable Community, a 200-acre planned development in Northeast Austin that will include up to 3,000 new residences along with retail, office space, and infrastructure improvements.

May 18, 2026 by CUC-Anna

Understanding Depression in Teens. A Guide for Families.

John Swanson, MD, Director of Behavioral Health and Child and Adolescent Psychiatrist
Heather Hart Gause, LCSW-S, Associate Director of Behavioral Health and Behavioral Health Consultant
May 18, 2026

May is Mental Health Awareness Month, an important time to talk about one of the most common challenges facing families today: depression in teens. While adolescence is naturally a period of change, depression is more than just “moodiness”—it is a treatable medical condition that can affect every aspect of a young person’s life.

Why This Matters to You

Depression impacts not only teens, but also their families, friendships, and overall wellbeing. Addressing mental health early can improve school performance, strengthen relationships, and prevent long-term health complications. Most importantly, early intervention works. Recognizing the signs and seeking support can provide relief and lead to a healthier, happier future as they navigate adulthood.

Key Facts Every Parent and Teen Should Know

It is common: Roughly 1 in 7 adolescents experience a major depressive episode.
It looks different in teens: Unlike adults who may appear sad, teens experiencing depression often appear irritable, frustrated, or angry.
It is physical: Depression can cause unexplained headaches, stomachaches, and extreme fatigue.

Practical Tips for Supporting Your Teen

Validate, Don’t Fix
Sometimes, a teen simply needs to feel heard. Instead of offering immediate solutions, try saying, “I can see you’re going through a lot.” I’m here for you.”
Encourage Small Wins
Focus on basic self-care routines such as a 10-minute walk, a consistent sleep schedule, or eating a balanced meal. Small habits can make a meaningful difference.
Monitor Tech Usage
Social media can sometimes worsen feelings of isolation or inadequacy. Encourage “digital breaks” where the whole family puts phones away and reconnects in person.

Common Misconceptions

Myth: “It’s just a phase.”
Reality: Depression is a clinical condition that often requires professional support to treat and manage.
Myth: “Asking about it makes it worse.”
Reality: Talking openly about emotions or thoughts of self-harm can reduce risk by helping teens feel safe, supported, and understood.
Myth: “They are just being lazy.”
Reality: Depression drains physical energy and motivation. What looks like laziness is often a symptom of the illness.

When to Take Action

It may be time to reach out to a healthcare provider if you notice these behaviors lasting more than two weeks:

Withdrawal: Quitting sports, hobbies, or avoiding friends.
Sleep Changes: Sleeping all day or being unable to fall asleep at night.
Academic Drops: A sudden, significant change in grades or school attendance.
Self-Harm: Any talk of “not wanting to be here” or signs of physical self-injury.

Teens Are Navigating a Different World

Today’s teenagers are growing up during a time of constant change and stress. Many experienced increased isolation during the COVID-19 pandemic, and social media and technology now play a larger role in daily life than ever before. While technology can help teens stay connected, they can also create pressure, comparison, and feelings of loneliness.

Many young people are also aware of challenges happening around them, from school safety concerns to financial stress and difficult news online. For teens who have experienced trauma or instability, these stressors can feel even heavier. Sometimes what looks like irritability, withdrawal, or “acting out” is actually a sign that a teen needs support and connection.

The good news is that positive relationships make a difference. Spending time together, listening without judgment, encouraging healthy routines, and helping teens feel supported can strengthen emotional well-being and remind them they are not alone.

How to Start the Conversation with a Provider

You do not need to have all the answers before asking for help. A simple conversation with your primary care provider can be the first step. You can say:

“I’ve noticed some changes in my teen’s mood lately and I’m concerned. Can we schedule with a Behavioral Health Consultant?”

At CommUnityCare Health Centers, integrated behavioral health services are available within primary care settings. Behavioral Health Consultants can help teens and families develop coping skills and navigate stressors, while psychiatric providers can assist with medication management when appropriate. These care team members work alongside primary care providers to support patients experiencing depression symptoms and other behavioral health concerns with compassion and expert care.

If you or a loved one are in immediate distress, call or text 988 for the Suicide & Crisis Lifeline, available 24/7.

May 13, 2026 by CUC-Anna

CommUnityCare Health Centers Earns Advocacy Center of Excellence Silver Status from NACHC

CommUnityCare Health Centers has been recognized as an Advocacy Center of Excellence (ACE) at the Silver level by the National Association of Community Health Centers, highlighting the organization’s strong commitment to advancing community health advocacy and strengthening access to care across Central Texas.

The ACE program recognizes Community Health Centers nationwide that demonstrate excellence in advocacy efforts that support and protect access to affordable, high-quality healthcare. Organizations earning ACE designation are recognized for building sustainable advocacy programs that amplify the voices of Community Health Centers and the patients and communities they serve.

“Advocacy is not separate from healthcare delivery — it is part of how we protect access to care for the patients and communities we serve,” said Tara A. Trower, Deputy CEO and Chief Strategy Officer of CommUnityCareHealth Centers. “Earning Silver Advocacy Center of Excellence recognition in our first year participating reflects the deep commitment of our staff, leadership, and board to advancing policies that strengthen community health centers and improve health outcomes across Central Texas. At a time when safety-net systems are under increasing pressure, advocacy matters more than ever.”

Community Health Centers play a critical role in increasing access to primary care, behavioral health, women’s health, dental care, and other essential services for underserved and historically marginalized communities. Through advocacy efforts, health centers help ensure patients continue to have access to affordable, comprehensive care close to home.

CommUnityCare Health Centers joins Community Health Centers across the country recognized through the ACE program for leadership and commitment to advocacy excellence. The recognition is valid through April 30, 2028.

For NACHC ACE Health Center Listings, click here.

May 8, 2026 by CUC-Anna

Keeping Your Kids Healthy. What Parents Should Know About Vaccines.

Tara Greendyk, MD, FAAP, Director of Child and Adolescent Health
May 8, 2026

Taking care of kids is not easy. From knowing when to start solid foods to figuring out what to do when your child has a fever, parents are constantly making choices to keep their children healthy and safe.

At CommUnityCare Health Centers, we’re here to offer support and guidance through those choices and to be a trusted partner for your family.

It’s Okay to Have Questions

We know that decisions around immunizations are a big part of keeping children healthy and on track to being their best selves. At the same time, there’s a lot of information out there about vaccines—on the news, online, and across social media—and it can be difficult to know what’s accurate and who to trust. If you’re feeling unsure or have questions, you’re not alone. That’s exactly where we come in.

Let’s Walk Through What to Expect

At CommUnityCare Health Centers, we follow the immunization schedule recommended by the American Academy of Pediatrics. Children will still get common illnesses, but many vaccine-preventable diseases can be serious and are not worth the risk.

Vaccines can cause mild side effects like soreness or a low-grade fever, but these usually go away quickly. Extensive research continues to show that vaccines are safe and effective, and they are carefully monitored to ensure they meet high safety standards. You may also come across questions or concerns about vaccines and conditions such as autism. It’s understandable to want clear answers, especially when it comes to your child. Research has consistently found no link between vaccines and autism.

We’re here to talk through your questions, hear your concerns, and help you feel confident in the decisions you’re making for your child.

Why Vaccines Matter

Studies show that vaccines are one of the main reasons many serious childhood diseases are now rare. Polio is a powerful example. Thanks to widespread vaccination, polio was eliminated in the United States decades ago. Before a vaccine was developed in 1955, it was a disease that every parent feared. It mostly affected children, causing meningitis, paralysis, and sometimes death.

While some vaccines protect against diseases we rarely see anymore, others protect against illnesses that are still affecting communities today. On May 7, 2026, Austin Public Health reported a measles case in Travis County, serving as an important reminder that vaccine-preventable diseases still exist and can spread when vaccination rates decline.

Measles is highly contagious and can lead to complications like pneumonia or meningitis. The most effective way to protect against measles is through the measles, mumps, and rubella (MMR) vaccine. Two doses are recommended for full protection.

Measles symptoms usually appear 7 to 14 days after exposure to the virus. Common symptoms include fever, cough, rash, red or watery eyes, runny nose, and small white spots inside the mouth or throat.

If you believe you may have been exposed to measles or are experiencing symptoms, contact your healthcare provider before visiting a clinic or hospital and stay home to help prevent spreading the virus to others.

Protecting children from these illnesses doesn’t just happen one family at a time, it depends on the health of the whole community. When most people are vaccinated, it helps protect those who are most vulnerable, including babies who are too young to be fully vaccinated. This is what we call herd immunity.

We’re in this together. Our team is here to listen, support your decisions, and partner with you in caring for your child. Talk with your pediatric provider about any concerns at your next visit.

Resources

May 6, 2026 by CUC-Anna

CommUnityCare Health Centers Names Dr. Karen Welch as Vice President of Health Informatics

CommUnityCare Health Centers is excited to announce the promotion of Dr. Karen Welch, MD, to Vice President of Health Informatics (VPHI), marking a significant step in strengthening system-wide integration of clinical care, technology, and data-driven innovation.

In her new role, Dr. Welch will serve as the health informatics executive for the health system, with oversight of enterprise strategy, governance, and performance at the intersection of clinical care, digital technology, analytics, and operational transformation. She will lead the clinical informatics function across ambulatory, inpatient, specialty, and population health settings, ensuring that technology investments and digital innovation support quality, access, equity, workforce well-being, and value-based care.

The announcement follows the recent unification of the CommUnityCare Health Centers and Central Health Epic teams into a single, integrated department designed to support a more coordinated, system-wide approach to Epic and clinical technology.

“I’ve always loved the intersection of technology and care — how do we use it to help us all flourish? When health data is captured well and used thoughtfully, it becomes one of our most powerful tools for reducing disparities, supporting our teams, and building healthier communities,” said Dr. Karen Welch.

Dr. Welch has been with CommUnityCare Health Centers since 2017 and most recently served as Director of Clinical Informatics. In that role, she led optimization of Epic and integrated clinical technologies to enhance patient care and population health outcomes, including the successful pilot and rollout of ambient documentation tools.

Previously, as Director of Primary Care, she served as the ambulatory lead for the organization’s initial Epic implementation, guiding the transition from multiple legacy systems. She also played a key role in the rapid expansion of telehealth services at the onset of the COVID-19 pandemic and contributed to the development and optimization of the organization’s long-term care model strategy.

A board-certified physician in Family Medicine and Clinical Informatics, Dr. Welch continues to practice clinically and is deeply committed to improving quality outcomes and the clinician experience. Her leadership has helped drive coordinated efforts across clinical informatics, Epic, and quality improvement teams, contributing to national recognition, including consecutive Epic Pinnacle Awards for user experience and the HRSA Silver Quality Badge.

Dr. Welch earned her undergraduate degree in mechanical engineering from The University of Texas at Austin and her medical degree from the University of Texas Medical Branch in Galveston, where she also completed her family medicine residency. She has a longstanding commitment to medical education, having served as faculty at UTMB and currently as Affiliate Faculty at Dell Medical School at The University of Texas at Austin.

Outside of her professional work, Dr. Welch enjoys spending time with her family, being outdoors, and working on creative projects, including renovating a salvaged caboose into a tiny home in the Texas Hill Country.

Her appointment reflects CommUnityCare Health Centers’ continued commitment to leveraging innovation and technology to advance high-quality, equitable care for the communities it serves.

May 4, 2026 by CUC-Anna

Get Ready for Back to School with CommUnityCare Health Centers

As families across Central Texas prepare for the 2026-2027 school year, CommUnityCare Health Centers continues its dedicated work to make it easier for students to start the year healthy and ready to learn. In honor of National Health Center Week (August 2–8), CommUnityCare Health Centers will host a series of back-to-school events that combine vaccine clinics, opportunities to establish care, and backpack and school supply giveaways for families.

National Health Center Week highlights the essential role community health centers play in expanding access to high-quality, affordable care. Through these back-to-school events, CommUnityCare Health Centers continues its commitment to serving low-income, uninsured and underinsured families. These events are designed to meet families where they are, whether at school districts, in neighborhoods, or at their health centers, to help remove common barriers to care. Event details vary, see below for full details.

Back to School Events

Event Flyer: ENGLISH | SPANISH

🎒 Bastrop ISD Back-to-School Event

When: July 28, 2026 | 5:00 p.m. – 7:30 p.m.

Where: Cedar Creek High School | 793 Union Chapel Rd., Cedar Creek, TX 78612

What: Back-to-school efforts will kick off in partnership with Bastrop ISD during the district’s annual back-to-school event. Families can stop by the CommUnityCare Health Centers booth to receive:

No Cost Backpacks and School Supplies (While Supplies Last. First-Come, First-Served)
Medical, Dental, and Eligibility Appointment Scheduling
Community Resources

💉 Bastrop Health Center Vaccine Clinic

When: Saturday, August 1, 2026 | 8:00 a.m.–12:00 p.m.

Where: Bastrop Health Center

What: CommUnityCare Health Centers will be offering no-cost children’s immunizations. An appointment is REQUIRED: CLICK HERE

💉🎒 New This Year: Weekday Vaccine Appointments

When: August 3-7, 2026 | 8:00 a.m.–5:00 p.m.

Where: Carousel Pediatrics: North Lamar

What: To better support families during the busy back-to-school season, CommUnityCare Health Centers is now offering dedicated weekday vaccine appointments. This week-long event helps improve access, reduce wait times, and gives families a chance to establish care for their children. Appointments are limited. An appointment is REQUIRED: CLICK HERE

Families who complete their appointment will receive:

Required Vaccines
A Backpack and School Supplies (While Supplies Last)

🎒 Del Valle ISD Back-To-School Event

When: August 5, 2026 | 5:00 p.m. – 7:00 p.m.

Where: Del Valle High School | 5201 Ross Rd., Del Valle, TX 78617

What: CommUnityCare Health Centers is proud to partner with Del Valle ISD for the first time, where it will join the district for its annual back-to-school event. Families can stop by the CommUnityCare Health Centers booth to receive:

No Cost School Supplies. (While Supplies Last. First-Come, First-Served)
Medical, Dental, and Eligibility Appointment Scheduling
Community Resources

💉 Del Valle Health Center Vaccine Clinic

When: Saturday, August 8, 2026 | 8:00 a.m. – 12:00 p.m.

Where: Del Valle Health Center

What: CommUnityCare Health Centers will be offering no-cost children’s immunizations. An appointment is REQUIRED: CLICK HERE

May 1, 2026 by CUC-Anna

Skip the Phone Call. Schedule Your Visit Online in Minutes.

Camille Evans, Program Manager, Telehealth Operations
April 30, 2026

Finding time to schedule a doctor’s appointment isn’t always easy, especially when you’re balancing work, family, and everything in between.

With MyChart Direct Scheduling, you can book a visit anytime—day or night—without calling the clinic.

It’s fast. It’s easy. And you stay in control of your care.

What Is Direct Scheduling?

Direct Scheduling lets you choose and book your appointment through your online MyChart account.

That means you can:

Schedule an appointment when its most convenient for you
See available appointments in real time
Schedule from your phone, tablet, or computer
No waiting on hold. No back-and-forth calls.

How It Works

Getting started is quick and easy!

After logging into your MyChart account, select the option to schedule an appointment from the home screen. From there, you’ll choose the type of visit you need—such as a check-up, follow-up, or sick visit—and select your provider.

You may be able to schedule with your regular provider or choose the next available appointment. Once you select a date and time that fits your schedule, simply review the details and confirm your visit. You’ll receive a confirmationthrough MyChart so you know everything is set.

Who Can Use It

Direct Scheduling is available for established patients of CommUnityCare Health Centers who have an active MyChart account.

While many visit types can be scheduled online, some appointments may still need to be scheduled by phone. If you don’t see the option you need, care teams at CommUnityCare Health Centers are always ready to help.

New to MyChart?

MyChart is a free and secure way to manage your health in one place. You can schedule appointments, view test results, message your care team, and keep track of your health information.

If you don’t have a MyChart account yet, sign up today! To get started, CLICK HERE.

Making Care Easier

At CommUnityCare Health Centers, the goal is to make care more accessible and easier to navigate for Central Texas families. Direct Scheduling is one more way to support that, giving you more flexibility and control over how you receive care.

April 30, 2026 by CUC-Anna

Important Notice: Recall of TRUE METRIX Blood Glucose Meters

Published April 30, 2026

CommUnityCare Health Centers is sharing an important update to help keep you safe and informed about your diabetes care.

The U.S. Food and Drug Administration (FDA) has issued a Class I recall, the most serious type, for all TRUE METRIX blood glucose meters due to a software issue that may affect how results are displayed.

TRUE METRIX meters may show an “E-5” error message. According to the FDA, this message can mean two different things:

Blood sugar is extremely high (over 600 mg/dL), or
There is a problem with the test strip or device

Because of this, patients may delay care or treat themselves incorrectly, which can lead to serious health risks.

In some cases, this confusion has been linked to serious outcomes, including dehydration, loss of consciousness, and other complications when treatment is delayed or incorrect.

What you should do

You can continue using your TRUE METRIX meter for now. However, if you have access to another blood glucose meter, it is recommended that you use that instead when possible. For your safety, do not change your insulin or other diabetes medications based only on an “E-5” error message.

Trividia Health is offering free replacements for certain TRUE METRIX® blood glucose meters. You should contact Trividia Health to verify if your meter is affected and to get a replacement.

How to Contact for Replacement: